Frequently Asked Questions
In our experience working with hundreds of residential, commercial and industrial clients, we’ve found that many of our clients ask us similar questions. To help with the process, we’ve created this webpage to answer a few common questions about the services we provide.
How much will it cost?
This is one of the most common questions our clients ask us regarding our services here at RJ Electrical and it’s totally understandable.
While we aim to keep our word on rough quotes delivered through our initial phone calls with the client, many clients may find that the actual cost may be more or less once our electrician stops by their property for an in-person evaluation.
What this allows us to promise for sure is that our clients will receive fair and honest pricing. There will be no surprises at the end of the job – we’ll keep you in the loop regarding cost right from the start.
How soon can you get here?
Many of our clients call us with pressing or emergency needs regarding their electrical systems. As such, we do our best to remain as fully staffed as possible at all times to provide our customers with the service they need whether the power runs out at 3 p.m. or 3 a.m.
Give us a call at anytime and we’ll be there as soon as possible.
Do I have to stay home all day?
Absolutely not! Here at RJ Electrical, we know the value of time. We’d hate to have our customers standing around waiting for our arrival all day. Instead, we provide a solid window of a couple of hours in which we will arrive on your property to conduct our work.
We will also provide you with a call shortly before we leave for your property to ensure that you are ready for our arrival.
What are the qualifications of your electricians?
All of our electricians have all the necessary certifications and documentation to perform electrical work in the New South Wales area. This is a requirement to even be considered for our team.
Our expert electricians also have years of experience in providing top notch service to commercial, residential and industrial clients, making us the prime choice for electrical services in Maitland.
Will I be out of power while you work on my home?
In some cases, our electrician will disconnect the power in your home to ensure that the safety of all those present is taken into consideration. In this case, you will be advised about this so that it is not a shock. We aim to keep our clients informed during every step of the process and this is just one basic example of how we do this.
Call RJ Electrical for prompt reliable electricians at your home or office
We hope this page has answered at least some of your questions regarding our electrical repair, diagnostic and maintenance services in Maitland and surrounding areas. If you’d like answers that are more specific to your job, why not give us a call?
We look forward to hearing from you and letting you know what we can do for your specific case.